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Data Protection Policy

1. Introduction

This Data Protection Policy explains how In2Afrika Travel Services GmbH ("we", "us", or "our"), operating the brand In2switzerland.ch, collects, processes, and protects personal data in accordance with the Swiss Federal Act on Data Protection (revFADP). We are committed to safeguarding your privacy and handling your personal data with transparency and care.

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2. Controller

In2Afrika Travel Services GmbH – In2switzerland.ch
Birkenstrasse 47
6343 Rotkreuz / Zug
Switzerland
Commercial Register No.: CHE-148.946.896
Email: thomas.goosmann@safariguru.de
Phone: +41 44 721 44 04

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3. Purpose of Data Processing

We collect and process your personal data for the following purposes:

  • To provide our travel services and fulfill contractual obligations

  • To process inquiries and bookings

  • To manage customer relationships and communicate with you

  • To comply with legal obligations (e.g., accounting, reporting)

  • For marketing purposes (e.g., newsletters, promotions) — only with your consent

  • To improve our website and user experience (e.g., analytics and cookies)

 

4. Categories of Personal Data

We may collect the following categories of data:

  • Contact details (name, email address, phone number, address)

  • Travel preferences and itinerary details

  • Payment and billing information

  • Technical data (IP address, browser type, access times, visited pages)

  • Communications with us (emails, forms, feedback)

 

5. Legal Basis for Processing

We process your data only when a legal basis exists, including:

  • Contractual necessity (e.g., booking and service provision)

  • Legal obligations (e.g., financial records)

  • Consent (e.g., newsletter subscription)

  • Legitimate interests (e.g., analytics to improve our service)

 

6. Data Transfer and Third Parties

We may share your personal data with:

  • Travel partners (e.g., hotels, guides, transport providers) for service delivery

  • IT and hosting service providers

  • Payment service providers

  • Legal or tax authorities if legally required

Data transfers outside Switzerland and the EEA are only made to countries with adequate data protection, or based on contractual safeguards (e.g., Standard Contractual Clauses).

 

7. Data Retention

Your personal data will be stored only as long as necessary for the purposes described above, or as required by Swiss law (e.g., 10-year retention for financial records).

 

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse, including:

  • Secure hosting in Switzerland or the EEA

  • Encryption and secure communication protocols (HTTPS)

  • Access controls and data minimization

 

9. Your Rights

Under the Swiss Data Protection Act, you have the following rights:

  • Right to access your personal data

  • Right to rectification

  • Right to erasure (right to be forgotten)

  • Right to data portability (in certain cases)

  • Right to object to data processing (e.g., for direct marketing)

  • Right to withdraw consent at any time (where applicable)

To exercise these rights, contact us at: thomas.goosmann@safariguru.de

 

10. Cookies and Analytics

Our website may use cookies and tracking tools (e.g., Google Analytics) to improve functionality and analyze user behavior. You can manage your cookie preferences through your browser settings.

 

11. Changes to this Policy

We reserve the right to update this Data Protection Policy at any time in compliance with applicable legal provisions. 

 

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